Diyalog tamamlamaSoru #8272
Customer: Excuse me, I purchased this winter coat yesterday, but the zipper keeps getting stuck near the collar.
Salesperson: I'm very sorry about that. Do you have the receipt with you?
Customer: ----
Salesperson: Perfect. You can choose either a replacement from our stock or a full refund.
Salesperson: I'm very sorry about that. Do you have the receipt with you?
Customer: ----
Salesperson: Perfect. You can choose either a replacement from our stock or a full refund.
- A)Yes, here it is, along with the original price tag attached to the sleeve.
- B)No, I threw the receipt in the trash immediately after leaving the store.
- C)I bought it five years ago at a second-hand vintage market.
- D)Why are your store's clothes always so poorly manufactured?
- E)I would like to apply for a job as a fashion designer in your company.
Cevabı ve çözümü göster
Doğru cevap: A) Yes, here it is, along with the original price tag attached to the sleeve.
Çözüm: Satış temsilcisinin "Mükemmel. İster değişim ister tam para iadesi alabilirsiniz" tepkisi, müşterinin makbuzu fişiyle uzattığı A seçeneğini gerektirir.